Don't staff your raise from the people you already have
A raise staffed from the existing team is shaped by what that team can do. Start from what the raise needs, then fill each job with someone who has done it.
By Bryce W Jones6 min read
Most founders plan a crowdfunding raise by looking at who they already have. The operations lead can manage it. The designer can make the ads. The person who runs the newsletter can do the emails. The founder can handle the video and the ad account. It feels efficient, and it looks cheaper. But it means the raise is shaped by what your current team happens to know, not by what a raise needs. Teams that are good at running the company, put on jobs they have never done, produce a raise that performs worse than one run by people who have done those jobs before, even after you count what the specialists cost.
The better order is the reverse. Decide what the raise needs to succeed. List the jobs that takes. Then fill each job with someone who has done it, whether that person is already on your team or not.
Two ways to plan a raise
Starting from the team. "Here is who we have. What kind of raise can they run?" Every answer is limited by the people on hand: their skills, their spare hours, the tools they already use. The plan becomes a version of the company's normal marketing, pointed at investors. It is the raise you can make with what is already in the building.
Starting from the raise. "What does this raise need to hit its target? What jobs does that take? Who has done each of them?" Now the plan is built around the outcome. The gaps are visible, and each gap becomes something to fill, not something to work around.
Both plans can produce a launch date. Only one of them is built to reach the target.
What a raise actually needs
A raise is not the company's usual marketing with a different call to action. It needs a set of skills most startup teams have never had a reason to build:
- Messaging that works under securities rules. Copy that sells the story without stating something counsel has to unwind, written for each stage of the raise. See how the advertising rules differ by exemption.
- Paid investor acquisition. Finding the people who invest, not the people who click, and optimizing the ads toward completed investments. See whether founders should run their own Meta ads.
- An offering page that converts. The pitch, video, terms, and risk factors, all matching the filing. See what goes on an offering page.
- Tracking across two websites. Following an investor from the ad to your site to the funding portal, and proving it works before launch. See cross-domain tracking for a raise.
- Investor email and text. Sequences built around where each person is in the raise, synced with the portal's investment status. See the CRM and email system for a raise.
- Investor communications. Comments, questions, and updates handled quickly and compliantly, every day. See moderating comments during a raise.
- Project management across outside parties. Counsel, the CPA, the platform, escrow, and the marketing team, all moving on one calendar.
The full roster, and what to ask each party, is in who is on the team for a raise.
Why the existing team falls short
The people on your team are good at their jobs. That is the problem. Their jobs are not these jobs.
They are learning on the raise's clock. A raise has a fixed window. Every week someone spends figuring out how investor ads, portal tracking, or compliant copy work is a week the raise does not get back.
They do not know what good looks like. Someone who has never run a raise cannot tell a working funnel from one that only looks busy. Cheap leads and a flat investment total can look like progress for weeks.
They still have their old jobs. At a startup, almost everyone wears more than one hat. Adding the raise does not remove the work they were already doing, so the raise gets their leftover hours. The same problem shows up one level up when the CEO tries to own the raise. See why a raise needs one owner.
Mistakes in a raise cost more. A weak product ad wastes some budget. A misworded ad for a securities offering can mean a correction, an amendment, or a conversation with counsel. A broken tracking setup means the ad platform is trained on the wrong people from day one.
I recently watched a raise go this way. The company gave the raise's jobs to its existing team, people who were capable and committed, and completely out of their element. Nobody on the team had run a raise before, and it showed in the result. The money the company saved by not bringing in specialists was much smaller than the money the raise did not bring in.
"But specialists cost more"
They do, up front. The question is what you are comparing. The cost of a specialist is visible and lands on an invoice. The cost of a team learning on the job is invisible: a slower open, a deeper middle, ads optimized toward the wrong goal, a closing campaign nobody planned. It lands as a smaller raise.
A raise is also the rare project where the investment pays for itself or does not. The point of the spend is the capital it brings in. If a specialist helps the raise reach its target and the in-house version falls short, the in-house version was the expensive one.
When your own team is the right choice
Not every job needs an outside hire. Use your own people where they have genuinely done the job before, or where only they can do it:
- The founder as the public face. Nobody else can tell the founder's story on camera.
- Product facts, approvals, and updates. The team knows the company. Investors want to hear from it.
- Someone who has already run a raise. If a team member has done a specific job on a raise before, that is experience you do not need to buy.
- Jobs the team will keep doing after the raise. Investor relations, for example, can start with a specialist and move in-house once the process exists.
The test for each job is simple: has this person done this exact job on a raise before? If yes, they are a specialist already. If no, they are learning, and the raise is paying for the lesson.
Plan the raise from the jobs, not the org chart
- Write down the raise you want. The target, the timeline, and what success looks like at the close.
- List every job it takes. Use the list above and the decisions before launch as a starting point.
- Mark who has done each job before. On your team or not. Be honest.
- Fill the gaps. Freelancers, an agency, or a hire, chosen for raise experience, not general marketing experience. See why agencies without raise experience guess.
- Put one person in charge. A Raise Owner who can make decisions in minutes keeps all of those people moving.
FAQ
Can my existing team run our crowdfunding raise?
They can do parts of it, especially the jobs only the company can do, like the founder video and product updates. For the specialized jobs, such as paid investor acquisition, compliant messaging, and portal tracking, a team that has never run a raise usually produces a weaker result than people who have.
Is it cheaper to run a crowdfunding raise in-house?
It looks cheaper because the costs of specialists are visible and the costs of learning are not. A team learning on the job tends to raise less, and the money not raised usually outweighs what was saved.
What roles does a crowdfunding raise need?
Securities counsel, a CPA, the funding portal, an escrow agent, a project manager, strategy and messaging, paid media, creative, copywriting, web and tracking, email and text, investor communications, and the founder as the public face. Some can be combined, but each needs someone who has done it before.
When should a founder use their own team for a raise?
For jobs only the company can do, like telling the founder's story and supplying product facts, and for any job a team member has already done on a raise before. Everything else is better filled by someone with raise experience.